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FAQs

How do filter kettles work?

Our filtered water bottles feature activated carbon filtration. It can effectively remove impurities, odors and colors in water, providing fresh and healthy drinking water.

What type of water source is the filter kettle suitable for?

Our filtered water bottles are suitable for tap water, well water, and other common drinking water sources.

How often does the filter need to be replaced?

It is recommended to replace the filter element regularly according to the water quality and frequency of use, usually about 1 month.

Can I put my filtered kettle in the dishwasher?

Not recommended for dishwasher cleaning. It is recommended to hand wash the filter element and kettle.

What are the precautions for using a filtered kettle?

1. When using the filter element for the first time, soak it in cold water for more than 2 hours.

2. Do not use the purified water in the kettle before all the raw water has been filtered in the kettle to avoid the raw water being poured out together.

3. Please use the filtered water as soon as possible to avoid leaving it for too long and affecting the filtration effect.

4. Pay attention to the water pressure of the tap water when using it to avoid damaging the kettle.

What courier is used for shipping?

We exclusively use UPS Express Shipping to deliver your order quickly and securely. UPS Express Shipping is a reliable service that ensures your packages reach you on time.

Shipping fee per order is $6.
For orders over $100, we will provide you with free shipping.